TIMING optimizes the way to success.
Our one of a kind platform is designed to handle the challenges of creating and maintaining an efficient service chain. The platform was designed from a deep understanding of service operations, to make your service workforce the best in its field.
TIMING tailors each field service rep’s route according to their work patterns, speed, and skill set.
The platform predicts the service times for each appointment according to their assigned field rep, the type of service, their geographical location and time of day.
TIMING also eliminates the limitations set by the old school division of work assignments into regions – rather planning service routes dynamically – taking into account traffic conditions, among all other data points. This enables technicians to maximize the number of appointments per day and allows our customers to optimize their technicians/appointment ratio.
With TIMING’s technology, the process of optimization starts right from the start – with advanced algorithms managing your service team’s daily routes from the first to the last mile.
The TIMING platform helps our customers automate the process of planning their field service chain
and make a more informed and sophisticated use of their resources.
This allows companies to provide effective service with a smaller team.
control by allowing them to track their field rep’s
vicinity and ETA, bringing wait times to a minimum.
No more calls from angry clients. Have
your reps arrive on time, every time.
increases customer engagement by 80%
– opening up a suite of new business opportunities.
Increase Your Customers satisfaction levels by providing service
-windows of less than 40 minutes! They will be forever grateful
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