One Platform. Three Worlds.
One solution that connects all the pieces - from office to customer
Back Office
Field service management system with dispatch, scheduling, route optimization, real-time monitoring, analytics and insights.
- Dynamic scheduling
- Smart automatic dispatching
- Routes optimization
- AI based dynamic polygons
- View call summaries
- Smart shifts
- Dynamic depots
- Allocate hours to area
- Allow breaks
- Call balance
- Smart automatic time-windows
- Traffic consideration
Service Provider App
A complete mobile toolbox for field service providers — everything they need in one place.
- Call information
- History
- Tools
- Tasks
- AI helper
- Digital signature
- Barcode scanner
- AI call summary
- Attached images
- Payment
- Map
Customer Portal
Customers receive a link via SMS or WhatsApp — view ETA, rate service, contact support.
- Real-time ETA
- Send message to technician
- Rate the service
- Write feedback
- Click-to-call support center
Smart Technology for Field Management
Our platform uses advanced AI to optimize every aspect of your field operations
AI-Based Dynamic Polygons
Dynamic service territories (Polygons) based on season, day in a week and density rather than relying on fixed zones.
Smart Time-Window Calculator
AI algorithm that calculates precise time windows for customers based on location, travel times, expected service duration, and workload.
Fully Automated Booking
Self-service booking system that allows customers to schedule appointments 24/7, with instant confirmation and automatic calendar coordination.
Fully Automated Dispatching
Smart dispatch engine that automatically assigns tasks to technicians based on skills, availability, location, and business priorities.
Routes Optimization
Advanced algorithm that calculates the most efficient routes in real-time, saving fuel, travel time, and maximizing daily visit capacity.
Field Service Software for All Service Types
Trusted by leading companies
The Company Behind the Technology
Timing is not just another management system - it's an advanced technological platform built on AI-integrated algorithms, designed to adapt to different organizations and varying operational needs. We accompany you throughout the entire journey - from understanding your processes and goals, through customization and implementation, to measurement and continuous improvement for maximum results.
Our approach is true partnership: we don't just deliver software, we sit with you, understand your operational challenges, and build a solution tailored precisely to your workflow. Our rich consultancy service ensures you get the maximum value from the system.
As part of our service, we develop custom AI components tailored to your organization - chat bots for your customers, a smart search engine on your internal knowledge base, demand forecasting, or process automation. Everything integrates into one smart package that works seamlessly together.
Our technology was developed in collaboration with Tel Aviv University, combining advanced academic knowledge with practical field experience. We've been recognized by leading accelerator programs including IBM Alpha Zone, The Hive, Microsoft 365, and E.ON.
We serve organizations of all sizes - from small businesses to large, complex enterprises. Our goal is simple: full end-to-end automation, easy and efficient operations, and customer service built for the AI era - with dedicated support and professional guidance at every step.
Partners & Accelerators
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