AI-Driven Field Service Management Solution

AI-based Dynamic scheduling platform that provides full automation for the entire service process. Auto scheduling, tailored routes, and top-notch customer service

Auto scheduling

Timing provides automation of work-order scheduling. Our technology considers an endless number of constraints including the traffic conditions when calculating the best options. Even if your business requires specific time-windows, preferred technician or territories, complex tasks or team work – we can handle it

Customer Web App

Dedicated app (no download or installation) for your customer. Your customers can see the ETA in advance, follow the progress of technician and set the notifications as they need

Field Service Technician App

As part of the technical ceramics company, the mobile application for the field service resources empowers them to focus on what they do best – custom design. The mobile app includes the customer details, the best route, digital signature, work-order report and more

The Only Tool You’ll Ever Need

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Workforce Management

Manage your workforce with an easy to use interface and flexibility

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Analytics

An endless world of analytics. With Timing you will know about every delay before they actually happen

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Advanced optimization

Improve your operational efficiency by using Timing’s optimization to schedule the workforce routes

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Team work

Timing supports scheduling teamwork as well as linked work-orders. You provide the limitations and we find the solutions

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Real-time Adjustments

While planning right is important so is the ability to adjust in real-time. Our recovery module recalculate when needed

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Preferred territories

Planning without territories limitations is better. However, Timing supports y territories and enable preferred areas

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Customer web app

White-labeled web app for your customers. Transparent and personal service including ETA in advance

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Auto Dispatching

Auto-dispatching that is based on skills, efficiency, routine, availability, inventory, customer request, and more

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Sub-Contractors

Timing supports managing sub-contractors including breaks during the day